What about this?
We can’t fix or resolve a disagreement (resulting in a dispute) any more than we can’t fix or resolve a plane crash and the 300 people that were killed in the crash.
We can’t resolve or rectify a disagreement/dispute, its crashed already but we can identify where and why it crashed
Most people equate resolution or resolve with disagreement/dispute and because it is not possible, quickly give up.
By identifying where and why the disagreement/dispute occurred we prepare so that we can get much further next time until our next crash and identification.